Shipping policy

Shipping Policy

Thank you for shopping with Koridem. This Shipping Policy explains how we process and deliver orders placed through our website.

Website: https://koridem.com

Order Processing

Orders are typically processed within 1–3 business days after successful payment confirmation.

Processing times may be longer during holidays, promotional periods, periods of unusually high order volume, or circumstances outside our reasonable control.

Once your order has been processed and shipped, you may receive a shipping confirmation containing available tracking information.

Shipping Time

Estimated delivery times vary depending on the destination, carrier, product availability, and other logistical factors.

Delivery estimates shown on our website or during checkout are estimates and are not guaranteed delivery dates unless expressly stated otherwise.

Unexpected carrier delays, customs processing, severe weather, public holidays, incorrect delivery information, or other circumstances outside our control may affect delivery times.

Tracking Your Order

When tracking information is available, it will be sent to the email address associated with your order.

Please allow time for the carrier's tracking system to update after your order has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you notice an error in your shipping address, please contact us immediately at:

info@koridem.com

We will make reasonable efforts to update the information before shipment, but we cannot guarantee changes once an order has entered fulfillment or has been dispatched.

Lost or Delayed Packages

If your package appears to be significantly delayed or tracking information has not updated for an extended period, please contact us at info@koridem.com.

We will review the available tracking information and work with you and, where appropriate, the shipping carrier to investigate the issue.

Delivered Packages

If tracking indicates that your package has been delivered but you cannot locate it, please check around your delivery location and with household members, neighbors, reception areas, or other individuals who may have accepted the package.

You may also need to contact the carrier for additional delivery information.

If you still cannot locate your package, contact us at info@koridem.com and we will review the situation.

International Orders

International shipments may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country.

Where applicable, these charges may be the responsibility of the customer unless otherwise stated during checkout.

Contact Us

For questions about shipping or delivery, please contact:

Koridem

Email: info@koridem.com